Owner and patient compliance is essential when administering medications and other products. An important factor in the owner's ability to successfully administer products to their pet is palatability. This paper describes the methodology protocols that were developed to assess palpability of a nutraceutical for dogs and cats. Product names and results have not been included within the article but results can be obtained by contacting the authors. It is hoped that the information provided will support other researchers who may wish to undertake similar studies investigating palatability.